Privacy Policy for Skyreach Data
Last Updated: May 19, 2025
Welcome to Skyreach Data! This Privacy Policy explains how Skyreach Data ("we," "us," or "our") collects, uses, shares, and protects your information when you use our application (the "App") designed to assist with eBay buying, selling, inventory, and pricing.
Your privacy is critically important to us. We are committed to being transparent about our data practices and protecting your personal information.
1. Information We Collect
We collect information to provide and improve our services to you. This information falls into a few categories:
a. Information You Provide Directly
When you create an account, contact us, or use certain features of our App, you may provide us with personal information, including:
Contact Information: Your name, email address, and any other contact details you provide.
Account Credentials: Passwords or other security information used for authentication.
Communications: Information you provide when you communicate with us (e.g., customer support inquiries, feedback).
b. Information We Collect from eBay (via OAuth)
To provide our core services, our App connects to your eBay account using eBay's OAuth authentication process. This connection is only established with your explicit permission and allows us to access specific data from your eBay account. The types of data we may collect and process from eBay include, but are not limited to:
Listing Information: Details about your active, sold, and unsold listings (e.g., titles, descriptions, images, categories, item specifics, quantities, prices, listing formats).
Inventory Data: Current stock levels, SKUs, and other inventory-related details.
Sales & Order History: Information about your completed sales, buyer details (limited to what eBay provides for order fulfillment), transaction IDs, and selling prices.
Pricing Data: Historical pricing, current pricing, and related market data for items you sell or are interested in.
Buyer Activity (if applicable): Information related to your buying activities, such as items you've bid on, purchased, or watched.
Account Identifiers: Your eBay User ID, which is used to link your eBay data to your Skyreach Data account.
We do not collect or store your eBay password. Our connection uses secure OAuth tokens provided by eBay, which you can revoke at any time through your eBay account settings.
c. Information Collected Automatically
When you use our App, we may automatically collect certain information about your device and usage patterns to improve functionality and user experience:
Usage Data: Information about how you interact with the App, such as features used, time spent, and actions taken.
Technical Data: Device type, operating system, browser type, IP address, and unique device identifiers.
Cookies and Similar Technologies: We may use cookies or similar technologies to enhance your experience, analyze usage, and remember your preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Manage Services: To operate, maintain, and provide the features of the App, including assisting with eBay buying, selling, inventory management, and pricing analysis. This includes processing your eBay data to deliver the promised functionalities.
To Improve and Develop the App: To understand how users interact with our App, identify areas for improvement, and develop new features and services.
To Personalize Your Experience: To tailor the App's content and features to your preferences and usage patterns.
To Communicate with You: To send you service-related notifications, updates, security alerts, and support messages.
For Security and Fraud Prevention: To protect the security and integrity of our App and your data, and to detect and prevent fraudulent activities.
For Legal Compliance: To comply with applicable laws, regulations, and legal processes, including eBay's API terms of service.
Crucially, any data accessed from your eBay account is used solely for the purpose of providing you with the specific features and functionalities of the Skyreach Data App. We do not use your eBay data for any other purpose without your explicit consent.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
With Your Consent: We may share your information if you give us explicit permission to do so.
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, data storage, analytics, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our App if such a transfer occurs and your information becomes subject to a different privacy policy.
Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, and that of our users or the public.
4. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required for these purposes, we will securely delete or anonymize it.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
Deletion/Erasure: You have the right to request the deletion of your personal information, subject to certain legal obligations.
Objection to Processing: You have the right to object to our processing of your personal information in certain circumstances.
Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
7. Third-Party Links
Our App may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Skyreach Data Email: info@skyreachdata.com